Contact us
Whether you’ve got a question or a suggestion on how we can improve, we’d love to hear from you.
Online chat availability:
Get an instant response with our online chat option.
We’re available between 9am - 5pm, Monday to Friday.
Got something less urgent? Why not complete our online enquiry form.
(We usually respond within 24 hours)
Not happy with our service?
Telephone number:
0845 070 9148
As you’d expect, we’re around Monday to Friday, 9am - 5pm.
Email:
onlinecustomers@thameswater.co.uk
Send us a letter:
Thames Water Property Searches
PO Box 3189
Slough
SL1 4WW
DX:
151280 Slough 13