Contact us
Whether you’ve got a question or a suggestion on how we can improve, we’d love to hear from you.
Get online help
Online chat availability:
Get an instant response with our online chat option.
We’re available between 9am - 5pm, Monday to Friday.
Got something less urgent? Why not complete our online enquiry form.
(We usually respond within 24 hours)
Not happy with our service?
Find out how you can let us know if our service has fallen short of what you’d expect.
Give us a call
Telephone number:
0845 070 9148
As you’d expect, we’re around Monday to Friday, 9am - 5pm.
Write to us
Email:
onlinecustomers@thameswater.co.uk
Send us a letter:
Thames Water Property Searches
PO Box 3189
Slough
SL1 4WW
DX:
151280 Slough 13
