We're here to help

Our amazing customer experience team are available to help you with your property searches.

Get online help

Got something less urgent? Why not complete our online enquiry form.
(We usually respond within 24 hours)

Give us a call

Telephone number:
0800 009 4540

From the 7th May 2024 our Customer Experience Team lines will be open Monday to Friday from 10.30am to 5.00pm.

Write to us


Send us a letter:

Thames Water Property Searches
PO Box 3189

If your query relates to your water bill

Click here or call 0800 980 8800