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Whether you’ve got a question or a suggestion on how we can improve, we’d love to hear from you.

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Online chat availability:
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Give us a call

Telephone number:
0800 009 4540

Our Customer Experience Team are available between 10:30am - 4pm, Monday to Friday.      

Write to us

Email:
onlinecustomers@thameswater.co.uk

Send us a letter:

Thames Water Property Searches
PO Box 3189
Slough
SL1 4WW

DX:
151280 Slough 13

Can we help you?

Our online chat is now closed. You can contact us on 0845 070 9148 between 9am - 5pm, Monday to Friday.
Alternatively, you can send us a message using our online enquiry form.