News & insights
DX Will No Longer Be Available
As of May 1st 2023 Property Searches will no longer be using the services of DX (Document Exchange) and this method of contact will not be available. All customers who have recently used this method will have been contacted and their contact type changed to Email.
Should you have any additional queries please contact the Customer Experience team on 0800 009 4540 or onlinecustomers@thameswater.co.uk
